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Steak 'n Shake

About

  • 4.5 ( 39 reviews)

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order. Other classics include the Frisco Melt, 7x7, Prime Steakburgers, and fan favorite M&M milkshakes.

Day of the Week Opening Hours
Monday 10:00 - 0:00
Tuesday 10:00 - 0:00
Wednesday 10:00 - 0:00
Thursday 10:00 - 0:00
Friday 10:00 - 2:00
Saturday 10:00 - 2:00
Sunday 10:00 - 0:00

Cuisines

  • 🍔 American
  • 🍟 Fast Food

Dining Options

  • 💺 Seating
  • Wheelchair Accessible
  • 🥡 Takeout
  • 🍽️ Table service
  • 🍱 Lunch
  • 🍽️ Dinner

Recommended Reviews

5
66%
4
17%
3
15%
2
0%
1
0%
4.5
39 reviews
😍
Thor Bodenstein
2018-07-18 on google

Our server was great. The food is always good and still has the same classic taste as all the other places. The fries were hot and fresh when they hit the table. I tried the new red velvet oreo milkshake and it did not disappoint.

😍
Hanzo Shamada
2018-07-17 on google

We hade excellent service and the food is always good and the shakes are better. After youlth group we went here and had a good time definitely recommended.

🙂
Brian Kemp
2018-06-12 on google

Food was good, but waited FOOOREVER to get it. In defense of our waiter, she was very busy and still made sure she took good care of us.

😍
Delores Girard
2018-05-17 on google

Great food- brings back memories!!

😀
Sherry Strutman
2018-04-09 on google

Finally found one open! Restaurant was clean. There was only one server for the whole diningroom. She was racing to do it all. But succeeded rather well, considering. Food was timely, hot and good.

😍
Justin Grey
2018-03-27 on google

My father in law and I eat here for lunch a lot. The staff rocks and the food is always good.

😍
todd bill
2018-03-26 on google

This steak n shake is great. Very good and fast service. This is hard to find nowadays.

😍
carla meeks
2018-03-23 on google

Great food, great prices, and staff were enjoying their day.

😍
Melanie Scheer
2018-03-16 on google

This steak n shake has gone up and down in its service but I have to say this was the best service we have received so far! Our waitress Sam was absolutely amazing with my daughter and I. The food was also the best I've had! Whatever they have done, they had really turned it around! Im so happy that it's looking up as steak n shake is a favorite of my family.

😍
Kelly Lewis
2018-02-19 on google

Decent price, good garlic burgers

😍
Roberta Moise Craig
2017-11-13 on google

Not many steak n shakes around... Worth the drive!!

😍
Anthony Moses
2017-10-21 on google

I’m just a Grubhub driver but walking in I was greeted, asked what the order name was and the guy confirmed the order with me before I sat down and before I left with the order, which only took a few minutes! The place looked brand new, was very well kept, especially the kitchen, and the staff was attentive and friendly to the customers they were helping, also hustled everywhere they went. Food looked and smelled amazing too, was very difficult to not eat it on the way to the customer haha! Keep it up guys!

😍
Collin Preston
2017-09-09 on google

their food is really good and their staff seated me right away

😀
Carl Sandstedt
2017-09-03 on google

Prices and quality continue good. Smaller quantities than before temp closing which is probably ok. Better busing and customer service than with old management.

😀
Michele Mooneyham
2017-08-20 on google

Fast and good. Clean

😀
Logan Fisher
2017-08-19 on google

Great waitress. Fast service.

😍
B
2017-08-09 on google

Got a great meal today. Hot and prepared right, like steak n Shake used to do. So good. The waiter was excellent and was working so hard. The place was under staffed like normal, which made this waiter, and another waitress gave to literally run through the dining room and back and forth to the counter to take people's money as they left etc. As normal, the problem at steak n shake is management, not most of the hard working employees. Today was a great old fashioned steak n Shake experience, in the dining room, with a clean table, great waiter, and good food.

😍
David Dear
2017-05-22 on google

Just stopped for a couple of shakes, they were delicious!

🙂
Kitt
2017-03-16 on google

The food was good. The service was really slow...

😍
Gary Curtright
2017-02-18 on google

What an improvement! Service was good! They've done a dramatic turn around! Food was good.

🙂
Zachary Lambert
2017-02-13 on google

First and foremost steak and shake is not what I remember as a kid (and I’m not that old). With that being said, I’d would highly recommend them as hangover food at best anymore. If you want a burger that will literally dribble grease down your arm, then this is the place to go. I can’t say I’ve ever gotten hot fries from ANY steak and shake in the past 5 years, but again, if you are recovering from a wild night, you really don’t care. Service is decent, food quality has suffered and it honestly makes me sad to see what was once a great chain, become a dirty, mediocre, fast food joint. If you want a good burger, go to Culver’s.

🙂
Sean Pleasant
2017-01-02 on google

Although I understand the restructure, prices are lower but so are the portions. My burger was close to a kids meal size.

😍
Chris Leach
2016-11-26 on google

Good food. Service was nice

😍
Joanne Bazzle
2016-11-17 on google

Good Good Good!!! TEDDY TEDDY. BEAR

😍
Tyson Rebura
2016-10-03 on google

Really good food and service. Helen was amazing server to us and made sure our drinks were full and food was hot. Thank you Helen for the amazing service!

😍
AJ Springmann
2016-09-15 on google

The service was great, food was amazing and hot.

😍
Antonio Gonzales
2016-09-10 on google

Quick really good gret workers

😍
Dani Ray
2016-08-17 on google

Super happy there is one very close to me still open. Garlic burger all time fave!! Wish they would bring back the mocha shake, but it's still amazing. The crew here is really nice and they are pretty fast, well as fast as the burgers will cook. Lol.

😍
Chris Peters
2016-08-15 on google

Super service and great food

😀
Tony Townson
2016-07-07 on google

Great food and service

😍
Natalie Encinias
2016-06-15 on google

Was amazing. Loved the fries, will definitely stop by again.

😀
Tim Langston
2016-06-14 on google

Friendly and quick

🙂
Deborah Jones
2016-06-10 on google

Why are the floors always sticky? There's never enough servers. The bathrooms are always gross. The only reason we go here is because it's the only place out grandkids like and this store is still way cleaner than the Wentzville location.

😍
Jim lesch
2016-05-18 on google

Was surprised the place was very busy and I got seated in 5 minutes ordertsken got my food in about 7 minutes very fast service and hot food this one is not like the other ones will be back.

😍
James Young
2016-04-01 on google

Chris our server. Always great.

😍
Katrina Lusk
2016-03-15 on google

Happy this site is still open with a lot of them closing. Wonderful waitress and the food delicious.

😀
Judy K
2016-03-13 on google

The food was hot. Our waitress Cindy was excellent.

😍
dustin presley
2016-02-19 on google

This review is based on my experience with Shane M. He was my server today. I've never seen a steak 'n shake employee or any other "fast" food employee for that matter work as well, and fast as he does. His work ethic speaks for what he is capable of doing. My personal opinion is he should be running this location, if I was a business owner of any sorts I would have offered him a position with a pay increase to leave steak 'n shake.

🙂
Brad Simpson
2016-02-01 on google

Not as good as it used to be. My wife and I get Steak N Shake about once or twice a week. We took a break for a while as they went through their restructuring changing hours and closing various restaurants. Mainly due to their hour change since we always got our food after 0200 and they were closing early. We went by for lunch this day and the burgers didn't have the same taste as they always had. Lile maybe their using a cheaper meat, I don't know but I do know it wasn't as good as it used to be. Guys go back to what you once had or your going to continue to lose customers and I really don't want to see that.

Questions & Answers

4th time huh? And you still come back? So no need to improve cause we know you'll be back.

Management staff full of sex offenders backed up by corporate ignorance. Their motto is "No child left untouched". Disgusting management staff of putrid filth. Not sure what's worse the parasitic staff or the literal parasites that some have found on their food & these are the lucky one. The unlucky ones ate the parasites cuz they never saw them b4 they ate them.

Yes they do, but it's pretty slow. Not as slow as their service, but pretty slow.
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